# Statech Repair Shop – Ayala Center Cebu reviews > Statech Repair Shop – Ayala Center Cebu, computer repair service in Cebu. Rated 4.0 out of 5 from 12 customer reviews. Rated 4.0 out of 5 from 12 customer reviews. ### ★★★★★ Nimrod Nudalo · 2026-09-29 > (rating only, no text) ### ★★★★★ Zel Redoblado · 2026-09-17 > ⭐⭐⭐⭐⭐ > > Had my iPhone 13 Pro repaired at Statech Repair Shop Ayala Bloc, and I’m really satisfied with the service! Technician Larry was very accommodating, knowledgeable, and professional. He explained the issue clearly and made sure my phone was properly checked and repaired. > > I really appreciate his patience and how he handled my concern. My iPhone 13 Pro is working well now, and I’m happy with the service. Highly recommended Statech Ayala Bloc, especially Technician Larry! 👍 **Reply from the owner:** > Thank you so much for this review Ma'am. We really appreciate you being a customer. We're here for you anytime. ### ★★★★★ Dario Restauro · 2026-06-12 > (rating only, no text) **Reply from the owner:** > Thank you, Dario, for the 5-star review! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon. ### ★★★★★ Peter Woods · 2026-05-21 > The technician swooped in like a superhero and saved my tablet from its troubles! **Reply from the owner:** > Thanks so much, Peter! We're thrilled our technician could swoop in and save your tablet. We’ll pass your compliment along to the team. If you need anything else, we're here to help. ### ★☆☆☆☆ Ham Santos · 2025-10-09 > Unprofessional, and overcharges services to customers they think they can victimize. Hopefully no one else falls victim to this horrible store, labi nag hilabtanon kaayo ilang mga tao. **Reply from the owner:** > We’re very sorry to hear about your experience and apologize for the unprofessional behavior and any overcharging you encountered. We take allegations of staff misconduct and unfair pricing very seriously and will investigate this matter and review our practices. Please reach out to our customer service team using the contact information on our business listing so we can address the issue and correct any improper charges. Thank you for bringing this to our attention. ### ★☆☆☆☆ Tina · 2025-10-09 > If only i can give negative stars, I would! > To summarize, their team at this shop location was UNPROFESSIONAL in handling the services since i caught one of their staff using my personal laptop, watching youtube videos while hooked up with the wifi of ayala, a public internet service. Moreover, they cannot explain the breakdown of the Php 1000 charge when i was only previously informed that my laptop only needed rebooting and a bit of cleaning. > > I availed their services and left my laptop with their team as I was informed that the checking would take some time and I had another appointment to attend to. I left my laptop with utmost confidence as their Statech SM Seaside office have always delivered results and did not breach my trust. Their team later called on the same day informing me that my laptop may already be picked up as the screen already works. I informed them that I cannot pick up the laptop later that evening as I already left the mall but I would pick it up on Oct 9, 2025. > > Today, I went back to the shop and caught one of your staff using my personal laptop to watch youtube videos. Note that this is a personal laptop with work and personal files. WATCHING YOUTUBE VIDEOS ON A CUSTOMER’S PERSONAL LAPTOP IS BEYOND UNPROFESSIONAL AND YOUR STAFF’S HALF HEARTED EXCUSE OF “checking my display screen” IS DISAPPOINTING when the technician that worked on it already informed me that it was okay the day prior. I cannot trust that your team did not check files/emails or other personal documents considering their actions. NOTE THAT THIS MAY BE CONSIDERED AS A BREACH OF THE DATA PRIVACY ACT. > > TRAIN YOUR TEAM BETTER! **Reply from the owner:** > We are very sorry to hear about your experience and sincerely apologize for the distress caused by a staff member accessing your personal laptop and the unclear explanation of charges. This behavior falls far short of our standards; we will immediately investigate the incident, review available records, and take appropriate disciplinary and retraining actions. We take the Data Privacy Act seriously and will assess whether any customer data was accessed and secure any records related to this visit. To resolve this quickly, we will review the Php 1,000 charge and offer a refund or corrective service as appropriate—please contact our Customer Care using the store phone or email on your receipt so we can expedite resolution and document the investigation. ### ★★★★★ Jimzlee Kho · 2025-09-23 > (rating only, no text) **Reply from the owner:** > Thank you, Jimzlee, for the 5-star rating! We appreciate your support and are glad you had a great experience. If there's anything we can do for you next time, please let us know. ### ★☆☆☆☆ Vanessa lawless · 2025-05-21 > I took my Apple MacBook Pro here 6 months ago after it had water damage while travelling. They replaced the screen and didn’t tell me it has any other issues. They charged me around 25,000 pesos which is the standard for a genuine apple screen replacement. Now I’m back in Australia and my MacBook keeps freezing and shutting down so I took it to an Apple repair shop here in Australia. I find out that the screen that was used to replace it is NOT GENUINE APPLE, even though I paid the price of one. It also has so much damage to the logic board and fan, that Statech never told me about (did you even look at it?). I’m so angry that I paid so much money for a fake screen and now it’s too expensive to repair. I suggest you use GENUINE Apple products and stop ripping customers off. **Reply from the owner:** > We're very sorry to hear about your experience and understand your frustration. We take claims about non-genuine parts and undisclosed damage very seriously and will investigate what happened with your MacBook. Please contact our service manager directly so we can review your repair records and offer a resolution, including a refund or corrective repair if our work was incorrect. If an error was made, we will take responsibility and work to make it right. ### ★★★★★ Nicole Sarmiento · 2025-03-02 > The guy really tried to help me and referred me to another shop and even helped me bring my laptop there. I gave him a tip for being so nice coz he didnt ask for payment. Im very satisfied **Reply from the owner:** > Thank you so much for your kind review, Nicole. We're glad our team member could assist you and get you to the right shop, and we appreciate your generous tip and recognition of his help. It’s wonderful to hear you're very satisfied. We're here anytime you need further assistance. ### ★★★★★ Thomas Symann · 2024-08-06 > Professional service. Very happy with it. I had my MacBook cleaned inside here. It was overheating after using it for 4 years. The employee tested my device first properly to see the current condition. Quick look inside showed all the dust. Picked up after 1,5 hours. At home the device was not overheating anymore, the fans keeped quite. Will came back again! **Reply from the owner:** > Thank you for the kind review, Thomas. We’re glad our testing and internal cleaning resolved the overheating and made the fans much quieter, and that the quick 1.5-hour turnaround worked for you. Our team takes pride in thorough diagnostics and fast service, and we’re happy to help again whenever you need it. ### ★★★★★ 나비 · 2024-05-26 > Great customer service. I had my iPhone 8 battery replaced. It took me just a while to have it fixed. They also fix laptops and other devices. If need ninyo rush repair sa Inyo devices I highly recommend this shop. They are very accommodating and also provide great service. Thank you, Statech!! **Reply from the owner:** > Thank you for the great review, 나비. We're glad we could quickly replace your iPhone 8 battery and accommodate your rush repair needs for phones, laptops, and other devices. We appreciate your recommendation and look forward to helping you again. ### ★★★★★ Brian Peyton · 2023-10-06 > Very quick and good repair, at fair price. So happy I found them. **Reply from the owner:** > Thank you, Brian. We're glad the repair was quick and met your expectations at a fair price. We appreciate you choosing us and are happy you found our shop. Please contact us anytime for future needs. [Leave a review](https://search.google.com/local/writereview?placeid=ChIJbVNgntuZqTMROmnyuWQaccg&utm_source=thanksu&utm_medium=llms) --- Page: https://statech.thanksu.org/ayala-center-cebu/ · All details: https://statech.thanksu.org/llms-full.txt · Page updated 2026-10-04. Hosted on ThanksU (https://thanksu.org/).