# Statech Repair Shop reviews > Statech Repair Shop, computer repair service in Cebu. Rated 4.2 out of 5 from 174 customer reviews. Rated 4.2 out of 5 from 174 customer reviews. ### ★★★★★ Joanna Aballe · 2026-10-03 > Staff are attentive. Tech people are knowledgeable. **Reply from the owner:** > Thanks for the great review, Joanna. We’re glad our team was attentive and that our technicians demonstrated strong knowledge. Your feedback motivates us to keep delivering reliable service and we look forward to helping you again. ### ★★★★★ Roldan Gonzales · 2026-10-02 > Your gadgets are safe here. Use proper tools, they won't ruin your gadgets. **Reply from the owner:** > Daghang salamat, Roldan, sa imong pagsalig ug sa maayong feedback. Nalipay kami nga nabati nimo nga luwas ang imong gadgets dinhi, ug gigamit namo ang husto nga mga himan ug tukmang paagi sa pag-diagnose, dili lang tagna. Padayon kami sa pag-atiman sa inyong mga devices ug hinaut mobalik ka kanunay. ### ★★★★★ Zyra Jen Mata · 2026-10-01 > This shop was really amazing, I brought my laptop here and they fixed it right away. They are also very trustworthy and accommodating. **Reply from the owner:** > Salamat kaayo, Zyra Jen Mata! We are thrilled you found our shop amazing and that we could fix your laptop quickly. Thank you for trusting us and for noting our accommodating service. We look forward to helping you again. ### ★★★★★ Raymund DAYDAYAN · 2026-09-30 > The most trusted shop I know! **Reply from the owner:** > We are grateful for your five-star review, Raymund. Thank you for calling us the most trusted shop you know. We will keep working hard to earn your continued trust and look forward to serving you again. ### ★★★★★ Nimrod Nudalo · 2026-09-29 > (rating only, no text) ### ★★★★★ Nimrod Nudalo · 2026-09-29 > (rating only, no text) ### ★★★★★ Nimrod Nudalo · 2026-09-29 > (rating only, no text) **Reply from the owner:** > Thank you so much for this review, Nimrod. We really apprecciate you being a customer. We're here for you anytime. ### ★★★★★ Yenyen M. Daro · 2026-09-29 > Best Repair Shop in Cebu City, Highly Recommended 🫡 thank you for your service mga sir very accommodating ang mga technicians **Reply from the owner:** > Thank you so much for your kind words and recommendation, Yenyen. We truly appreciate your trust and support. We’re happy to know that you had a great experience with our technicians and that you found our team accommodating. > > We’ll continue doing our best to provide reliable repairs and excellent customer service. We're here for you anytime. ### ★★★★★ Gel Anthony Rocacurva · 2026-09-29 > The most trusted shop in cebu **Reply from the owner:** > Thank you so much for this review, Gel. We really appreciate you being a customer. We're here for you anytime. ### ★☆☆☆☆ Noe Sabal · 2026-09-27 > Don't go here and get your gadget fixed. Very bad service!! **Reply from the owner:** > We’re sorry to hear that you had a disappointing experience with our service. We understand your concern, especially when it comes to the proper repair and long-term reliability of your gadget. > > We would appreciate the opportunity to look into what happened and address your concern properly. Please send us your repair details or message us directly so we can review the case and provide the appropriate assistance. > > Thank you for bringing this to our attention. We take customer feedback seriously and will use it to improve our service. ### ★☆☆☆☆ Christian Niño Latoza · 2026-09-26 > (rating only, no text) **Reply from the owner:** > We’re sorry to hear that you had a disappointing experience with our service. We understand your concern, especially when it comes to the proper repair and long-term reliability of your gadget. > > We would appreciate the opportunity to look into what happened and address your concern properly. Please send us your repair details or message us directly so we can review the case and provide the appropriate assistance. > > Thank you for bringing this to our attention. We take customer feedback seriously and will use it to improve our service. ### ★★★★★ Jagsam Egos · 2026-09-17 > (rating only, no text) **Reply from the owner:** > We appreciate the perfect rating, Jagsam Egos. Your support motivates our team and helps us keep improving. We hope to welcome you again soon. ### ★★★★★ Flores, Essence Angel E. · 2026-09-17 > (rating only, no text) **Reply from the owner:** > We appreciate the 5-star review, Essence Angel E. Flores. Your support means a lot to our team and we are glad you had a great experience. We hope to have the pleasure of serving you again ### ★★★★★ Steiny Faith · 2026-09-17 > (rating only, no text) **Reply from the owner:** > We appreciate the five-star review, Steiny Faith. Your support means a lot to our team. We look forward to serving you again. ### ★★★★★ Zel Redoblado · 2026-09-17 > ⭐⭐⭐⭐⭐ > > Had my iPhone 13 Pro repaired at Statech Repair Shop Ayala Bloc, and I’m really satisfied with the service! Technician Larry was very accommodating, knowledgeable, and professional. He explained the issue clearly and made sure my phone was properly checked and repaired. > > I really appreciate his patience and how he handled my concern. My iPhone 13 Pro is working well now, and I’m happy with the service. Highly recommended Statech Ayala Bloc, especially Technician Larry! 👍 **Reply from the owner:** > Thank you so much for this review Ma'am. We really appreciate you being a customer. We're here for you anytime. ### ★★★★★ Honey Shekinah Genoring · 2026-09-12 > (rating only, no text) **Reply from the owner:** > Thank you for the five star rating, Honey Shekinah Genoring. We appreciate your support and are glad you had a great experience with us. We look forward to welcoming you back. ### ★☆☆☆☆ Christian Ray Villanueva · 2026-09-03 > I went to this shop several months ago to get the joystick on my Switch Lite replaced. They did the repair and I paid 1500. > > What should have been a simple fix turned into months of back and forth repairs. Before this, my unit had no other issues. > > About a month later the replacement joystick stopped working. The technician told me I needed to replace the casing too. I bought it so we could finally fix the joystick. Even after that, it still did not work and we had to replace the joystick again. > > Then a month or two passed. I barely even played it, and now the L button stopped working right where the joystick repair was done. So I have to buy more parts and pay for repair again. > > Clarification: The casing and the first replacement joystick were my own purchase / my own choice bought separately. The second replacement joystick was from the shop. In my experience, the work was not careful. The L button cable sits right on top of the joystick assembly, so for it to fail right after that area was opened multiple times seems connected to me. The casing replacement also did not fix the joystick issue. > > This has been really frustrating for something that was supposed to be simple. Based on my experience, I cannot recommend this repair shop. **Reply from the owner:** > Hi Christian, we acknowledge your concerns and understand that you are dissatisfied with the repair experience. > > However, we would like to clarify that the conclusions regarding “low-quality parts,” improper workmanship, and the L-button failure being caused by the previous joystick repair are assumptions that cannot be confirmed without properly inspecting the unit. We do not believe it would be appropriate to publicly attribute a subsequent issue to our repair without a technical assessment. > > Regarding the casing replacement, there are situations where additional components may require replacement depending on the condition of the unit and the repair process. The recommendation would have been based on the technician’s assessment at the time. > > We stand by our work and take legitimate service concerns seriously. At the same time, we also need to be fair to our technicians and business by distinguishing between a confirmed repair-related issue and a subsequent failure that may have another cause. > > We are willing to inspect the unit again and review the previous repair history. If our workmanship is determined to be the cause of the issue, we will address it accordingly based on our service policy. > > We encourage you to contact us directly so we can resolve this through proper technical assessment rather than speculation. We remain committed to providing professional and accountable repair services to our customers. ### ★★★★★ Chuck McG · 2026-08-09 > Good repair shop. Knwoledgeable, good diagnosis. 10/10 will recommend. **Reply from the owner:** > Thanks for the great review, Chuck! We’re glad our team provided a solid diagnosis and repair. We appreciate the recommendation and look forward to helping you again. ### ★☆☆☆☆ Dannah Fiel · 2026-07-26 > I brought my phone in because it wouldn’t turn on. While it was with them, we noticed that my Facebook account and another account logged into the phone showed activity that looked like someone was switching between the accounts. > > When we asked, they said they only opened Facebook to test the internet connection. But they could have simply used the browser instead of accessing my personal accounts. > > After picking up my phone, Messenger showed that one of my accounts had been logged in just 1 day ago while the phone was still in their possession. This raised serious privacy concerns for me. Please be careful when leaving your devices for repair cause they have no accountability. Ga katawa2 pa ang ga atubang namo as if we’re stupid. It showed log in at 10pm and their excuse was close na sila. So most probably, they brought the phone with them. > > Checked their fb reviews just now and surprisingly, hilabtanon gyud diay sila. Even taking parts off devices. **Reply from the owner:** > We are very sorry for the distress this experience caused and thank you for bringing it to our attention. We take customer privacy seriously and are investigating your report by reviewing device-handling logs, CCTV footage, and speaking with the staff involved. Our standard practice is to test connectivity using a browser rather than signing into personal accounts, and if that policy was not followed we will take corrective action. Please contact the shop or our Facebook page with your repair ticket number so we can resolve this and provide appropriate remediation. ### ★★★★★ Charl Stephen Inutan · 2026-07-22 > Went there to repair my gaming laptop. He worked very fast. He finished it for 1hr. And yet not that kind of pricey **Reply from the owner:** > Thank you for the great review, Charl! We're glad we could get your gaming laptop repaired quickly and at a fair price. If you need anything else, feel free to stop by anytime. We appreciate your feedback. ### ★☆☆☆☆ Clark Andrew Dasig · 2026-07-21 > We repaired an iPhone 13 Pro Max because the LCD was broken. We returned it after 3 hours and then noticed after a few days that the battery was quickly low and then it was getting hot. We checked with another iPhone tech, they said the battery was replaced. This shop stole the 100% battery and replaced it with 85%. Do not trust 🤚 **Reply from the owner:** > Hi! We've already conducted our own investigation regarding your concern. > > If you genuinely believed the battery had been replaced after the repair, may we ask why the phone wasn't brought back to us immediately for inspection? We always encourage our customers to return to our shop first so we can verify and resolve any issue. > > We also find it unusual that a nearly 5-year-old iPhone 13 Pro Max would still have a battery health of 100%. While it's not impossible if the battery was previously replaced by Apple or another service provider, it is quite uncommon for an original battery of that age. > > We take our reputation and our customers' trust very seriously. ### ★☆☆☆☆ Sala, Joseph Ryan · 2026-06-24 > Do you recommend Statech Repair Shop? > > I do not recommend Statech Repair Shop. I had a high-end keyboard repaired by them and they made me wait almost 2 weeks, then finally they told me it was no longer working. I took the keyboard back to another technician and they fixed it right away. It was even more frustrating because there were still parts that were not returned to me when I returned the unit. It was a waste of time, there was no clear result, and the whole process was very confusing. Based on my experience, I cannot recommend this shop at all. **Reply from the owner:** > Pasensya kaayo sa kasamok ug kaguol nga imong nasinati sa among serbisyo. Dili gyud angay nga nagpaabot ka og halos duha ka semana ug gisultihan nga dili na maayo samtang naayo ra diay sa lain technician, ug labi na nga nawala ang pipila ka parts sa pagbalik sa unit. Gusto namo nga ma-imbestigahan ug ma-resolba kini: andam kami mutan-aw pag-usab sa imong unit, i-trace ang missing parts, ug hatagan ka og refund o repair kung sayop ang among serbisyo. Palihug kontaka o bisitaha ang among tindahan aron among ma-prioritize ug mahatagan og solusyon dayon; dako kaayong pasalamat namo sa imong feedback. ### ★★★★★ Mox Zen · 2026-06-21 > Repaired my charger fast and cleanly. Even gave other options before starting the work. **Reply from the owner:** > Thank you for the great review, Mox. We're glad we could repair your charger quickly and cleanly and that the options we provided were helpful. We appreciate your trust and look forward to helping you again. ### ★★★★★ Dario Restauro · 2026-06-12 > (rating only, no text) **Reply from the owner:** > Thank you, Dario, for the 5-star review! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon. ### ★★★★★ shenna mae santocildez · 2026-05-31 > (rating only, no text) **Reply from the owner:** > Thank you for the 5-star review, Shenna Mae! We’re thrilled you had a great experience and truly appreciate your support. We look forward to serving you again soon. If you need anything, please don’t hesitate to reach out. ### ★★★★★ Jeiah Bagalanon · 2026-05-31 > (rating only, no text) **Reply from the owner:** > Thank you, Jeiah, for the 5-star rating! We appreciate you taking the time to share your feedback and are delighted you had a great experience. We look forward to serving you again soon—please reach out if you need anything. ### ★★★★★ Peter Woods · 2026-05-21 > The technician swooped in like a superhero and saved my tablet from its troubles! **Reply from the owner:** > Thanks so much, Peter! We're thrilled our technician could swoop in and save your tablet. We’ll pass your compliment along to the team. If you need anything else, we're here to help. ### ★★★★★ Maker Tools · 2026-05-20 > (rating only, no text) **Reply from the owner:** > Thank you, Maker Tools! We appreciate the 5-star rating and are glad you had a great experience. We look forward to serving you again—please reach out if there’s anything we can do to help. ### ★★★★★ Gil Nicholas Revalde · 2026-05-16 > I was able to replace and clean the battery on my Dell G3 15 3500 laptop last night. I was very pleased with your service. Thank you very much. **Reply from the owner:** > Salamat kaayo, Gil, sa imong positibong feedback. Malipay mi nga nakatabang sa pag-ilis ug paglimpyo sa battery sa imong Dell G3 15 3500 ug kontento ka sa among serbisyo. Andam mi motabang balik kung kinahanglan nimo og suporta o maintenance sa umaabot. Daghang salamat sa imong pagsalig. ### ★☆☆☆☆ ɢᴏɴɪx ツ · 2026-05-03 > (rating only, no text) **Reply from the owner:** > No feedback? We love to hear how we need to improve ! ### ★★★★★ Gids · 2026-01-20 > Highly recommended! I went to have my girlfriend’s phone LED screen fixed. Two options were given: the first was a lower-priced LCD replacement for 1.5k, and the other was the original screen for 4.5k. We chose the 1.5k option since the phone had already been repaired several times. They told me it would be ready the next day, so I came back today. > When I arrived, the technician realized they had misheard and installed the 4.5k original screen instead. I thought I would need to pay the higher price, which I couldn’t afford because I still had other bills to pay. To my surprise, they decided to shoulder the extra cost since it was their mistake. > The phone was fixed very well, and everything works perfectly now. They were very friendly, welcoming, and professional. They even suggested that I pay at least 2k, but they still insisted on covering the excess amount. I will definitely come back here if I need another repair. Highly recommended **Reply from the owner:** > Glad you had options and thanks for the 5 ⭐️ review glad your gf is happy and the phone is working again! If we make a wrong we try to make it right ! ### ★☆☆☆☆ M · 2025-10-26 > I went to this shop to replace the battery of my Samsung Galaxy phone. My old battery was three years old, and they replaced it, but from the first day, the new battery performed even worse. It barely lasted half a day, and I had to charge it two or three times daily. I returned within the seven-day warranty period, and they replaced it again, but the second battery was just as bad. It’s clear they use very poor-quality products. I wasted 1,500 pesos. I don’t recommend this shop. I thought it was just me, but after reading other reviews, it seems this place consistently provides bad service. I hope others don’t fall for it. **Reply from the owner:** > Hi M! Thank you for taking the time to share your feedback and rest assured that we would look into this further. Please send us your service order number or the exact date of your visit so we can review the transaction and assist you directly.We'd like to clarify that Statech only uses quality parts sourced from trusted suppliers and our standard warranty period is not seven days but longer. If the issue occured within our standard warranty coverage we'll be happy to recheck or replace the part as needed.Please do reach out in our official page or in-store so we can resolve this properply.Thank you again, and we hope to turn this experience around for you. ### ★★★★★ Teonar Ryb Barte · 2025-10-18 > they are honest with their laptop diagnosis and they wont take advantage of you, i brought my laptop witht the wifi and bluetooth problem and they suggested a cheaper and better way to address my problem **Reply from the owner:** > Thank you, Teonar, for the 5-star review and for trusting us with your laptop. We're glad our honest diagnosis and cost-effective solution for the Wi-Fi and Bluetooth issues worked well for you. We always aim to recommend the best, most affordable option rather than unnecessary work. Please bring your device back anytime if you need further help. ### ★★★★★ Kenneth Omayao · 2025-10-15 > (rating only, no text) **Reply from the owner:** > Thank you for the 5-star rating, Kenneth! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon. ### ★★★★★ Hardcandy Zafra · 2025-10-15 > Highly Satisfied Customer! > I had my phone repaired at Statech Repair Shop, and I’m really impressed! The team was very timely—they finished the repair faster than I expected. What I appreciated most was how they gave a clear and informative explanation about the issue and how they fixed it. It made me feel confident and assured that my phone was in good hands. Excellent service from start to finish—definitely recommending Statech to anyone who needs reliable and professional gadget repair! **Reply from the owner:** > Thank you so much for the wonderful review, Hardcandy! We’re thrilled our team completed your repair quickly and explained the issue clearly so you felt confident. Your recommendation means a lot to us. We look forward to helping you with any future repairs. ### ★☆☆☆☆ Ham Santos · 2025-10-09 > Unprofessional, and overcharges services to customers they think they can victimize. Hopefully no one else falls victim to this horrible store, labi nag hilabtanon kaayo ilang mga tao. **Reply from the owner:** > We’re very sorry to hear about your experience and apologize for the unprofessional behavior and any overcharging you encountered. We take allegations of staff misconduct and unfair pricing very seriously and will investigate this matter and review our practices. Please reach out to our customer service team using the contact information on our business listing so we can address the issue and correct any improper charges. Thank you for bringing this to our attention. ### ★☆☆☆☆ Tina · 2025-10-09 > If only i can give negative stars, I would! > To summarize, their team at this shop location was UNPROFESSIONAL in handling the services since i caught one of their staff using my personal laptop, watching youtube videos while hooked up with the wifi of ayala, a public internet service. Moreover, they cannot explain the breakdown of the Php 1000 charge when i was only previously informed that my laptop only needed rebooting and a bit of cleaning. > > I availed their services and left my laptop with their team as I was informed that the checking would take some time and I had another appointment to attend to. I left my laptop with utmost confidence as their Statech SM Seaside office have always delivered results and did not breach my trust. Their team later called on the same day informing me that my laptop may already be picked up as the screen already works. I informed them that I cannot pick up the laptop later that evening as I already left the mall but I would pick it up on Oct 9, 2025. > > Today, I went back to the shop and caught one of your staff using my personal laptop to watch youtube videos. Note that this is a personal laptop with work and personal files. WATCHING YOUTUBE VIDEOS ON A CUSTOMER’S PERSONAL LAPTOP IS BEYOND UNPROFESSIONAL AND YOUR STAFF’S HALF HEARTED EXCUSE OF “checking my display screen” IS DISAPPOINTING when the technician that worked on it already informed me that it was okay the day prior. I cannot trust that your team did not check files/emails or other personal documents considering their actions. NOTE THAT THIS MAY BE CONSIDERED AS A BREACH OF THE DATA PRIVACY ACT. > > TRAIN YOUR TEAM BETTER! **Reply from the owner:** > We are very sorry to hear about your experience and sincerely apologize for the distress caused by a staff member accessing your personal laptop and the unclear explanation of charges. This behavior falls far short of our standards; we will immediately investigate the incident, review available records, and take appropriate disciplinary and retraining actions. We take the Data Privacy Act seriously and will assess whether any customer data was accessed and secure any records related to this visit. To resolve this quickly, we will review the Php 1,000 charge and offer a refund or corrective service as appropriate—please contact our Customer Care using the store phone or email on your receipt so we can expedite resolution and document the investigation. ### ★☆☆☆☆ jiwon Jeong · 2025-09-27 > Do not fall for their scheme. Despite knowing all the flaws, they adjust the price again on the spot. Claiming that a reset takes two hours, they wait until other businesses close, perform the reset, and then haggle over the price once more. It makes no sense that a reset takes two hours. A MacBook reset, including reinstallation, takes only 30 minutes without any issues. I recommend avoiding this place, but if you still intend to use it, I advise you not to leave your seat and to watch everything closely, and to reach an agreement on everything before the reset. They seem to think that haggling is easy after the reset because the customer has no choice. I watched the owner and the employee talk on the phone several times, but the owner deceives the customer by acting as if he knows nothing. I pay my respects to the owner of "statech" for giving me the worst possible experience. May you become rich doing business like that. **Reply from the owner:** > 먼저 불편을 드려 진심으로 사과드립니다. 고객님께서 지적하신 현장 가격 변경과 초기화 소요시간 문제를 매우 심각하게 받아들이고 즉시 내부 조사와 직원 교육, 절차 개선을 진행하겠습니다. 앞으로는 초기화(재설치) 전 모든 비용과 예상 소요시간을 명확히 안내하고 고객 동의 없이 가격을 변경하지 않겠습니다. 이번 일에 대해 환불이나 보상 원하시면 편하신 방법으로 연락 주시면 신속히 처리하겠습니다. ### ★★★★★ Jimzlee Kho · 2025-09-23 > (rating only, no text) **Reply from the owner:** > Thank you, Jimzlee, for the 5-star rating! We appreciate your support and are glad you had a great experience. If there's anything we can do for you next time, please let us know. ### ★★★★★ OMAMBAC, Eva Mae · 2025-08-06 > Good day! I'm genuinely asking for a friend, do you buy a laptop that only has a few defects on the screen and also on the sounds, but it's already laggy? Thank you! **Reply from the owner:** > Oo po — bumibili kami ng used laptops kahit may konting defects sa screen, sound, o medyo lag; ang final na offer ay depende sa model, specs, at tindi ng sira. Para makapagbigay ng tamang estimate, hinihintay naming makita ang unit para sa libreng diagnostic; maaari rin po magpadala ng malinaw na larawan at kompletong model/spec details sa aming contact channels. Paalala po na i-backup at i-erase muna ang personal na data bago dalhin o ipadala ang device. Available po kami para mag-assist at magbigay ng offer pag na-inspect na ang unit. ### ★★★★★ Ram Sevillejo · 2025-06-12 > (rating only, no text) **Reply from the owner:** > Thank you, Ram, for the 5-star rating! We appreciate you taking the time to share your feedback. We're glad you had a great experience and look forward to welcoming you back soon. If there's anything we can do to make your next visit even better, please let us know. ### ★☆☆☆☆ Vanessa lawless · 2025-05-21 > I took my Apple MacBook Pro here 6 months ago after it had water damage while travelling. They replaced the screen and didn’t tell me it has any other issues. They charged me around 25,000 pesos which is the standard for a genuine apple screen replacement. Now I’m back in Australia and my MacBook keeps freezing and shutting down so I took it to an Apple repair shop here in Australia. I find out that the screen that was used to replace it is NOT GENUINE APPLE, even though I paid the price of one. It also has so much damage to the logic board and fan, that Statech never told me about (did you even look at it?). I’m so angry that I paid so much money for a fake screen and now it’s too expensive to repair. I suggest you use GENUINE Apple products and stop ripping customers off. **Reply from the owner:** > We're very sorry to hear about your experience and understand your frustration. We take claims about non-genuine parts and undisclosed damage very seriously and will investigate what happened with your MacBook. Please contact our service manager directly so we can review your repair records and offer a resolution, including a refund or corrective repair if our work was incorrect. If an error was made, we will take responsibility and work to make it right. ### ★★★★★ gregory abrasaldo · 2025-05-05 > excellent repair service! short-circuited pc monitor fixed immediately. Very fair prices dili sila overcharge. thanks! > > Update 8 months later: nagpaayo nasad kog mechanical keyboard. Great and fast service. Fair pricing. Thanks! **Reply from the owner:** > Thank you so much for this review. We really appreciate you being a customer Sir. We’re here for you anytime ### ★★★★★ Carlo Ocampo · 2025-04-15 > just got my daughters laptop fixed today in less than 30 minutes...the reviews on this repair shop was legit. Thanks to tech "Doming" for the superb job.. **Reply from the owner:** > Thank you so much for this review. We really appreciate you being a customer Sir. We’re here for you anytime ### ★☆☆☆☆ Gerald Suson · 2025-04-10 > There is no clear way to lose the use of the cell phone, beware that the complaint file will not be filed **Reply from the owner:** > Hi Sir Gerald Suson, > We're sorry to hear about your experience. We always aim for clear communication and quality service. Please reach out to us directly so we can understand what happened and make it right. Your satisfaction is important to us. Also can i ask your Job Order Number on the receipt so that we can trace your unit and approach the technician who handled your unit. Thank You! ### ★☆☆☆☆ Akii · 2025-03-28 > (rating only, no text) **Reply from the owner:** > We're sorry to see your one-star rating and apologize for any disappointment. We take concerns seriously, so please contact our customer care team through our website or by phone so we can understand what happened and make it right. Thank you for bringing this to our attention. ### ★★★★★ Jihun Lee · 2025-03-22 > My laptop broke down, so I visited, and they kindly looked at my laptop. I couldn't fix it immediately because it was a mainboard problem, but I felt good because of their kindness. They didn't even charge me to check the fault. If you are a foreigner living in Cebu, you might want to visit here. **Reply from the owner:** > Hi Jihun, we appreciate your positive feedback. We are glad to hear this as we are always make sure that we meet the expectation of our value customer. Thank you for sharing your experience with us and we are looking forward for your visit again in the future. ### ★★★★★ Nicole Sarmiento · 2025-03-02 > The guy really tried to help me and referred me to another shop and even helped me bring my laptop there. I gave him a tip for being so nice coz he didnt ask for payment. Im very satisfied **Reply from the owner:** > Thank you so much for your kind review, Nicole. We're glad our team member could assist you and get you to the right shop, and we appreciate your generous tip and recognition of his help. It’s wonderful to hear you're very satisfied. We're here anytime you need further assistance. ### ★★★★★ Eric Ceniza · 2025-01-28 > (rating only, no text) **Reply from the owner:** > Thank you for the 5 stars, we highly appreciate it! ### ★★★★★ Christopher Kumaran · 2025-01-26 > Repaired my Alienware X17 charger for 800 pesos. Very glad I found this place. Thank you. **Reply from the owner:** > Thank you for trusting us! ### ★★★★★ Enigma · 2025-01-14 > My USB-C Port for charging my Huawei Notebook was broken. The guys at Statech identified it rapidly and told me they need to change the port. The cost would be around 4.500 Peso (80 Dollars). In Germany it would have cost about 150 Dollar. > > They changed it in under 24h. Everything works fine. You can trust them. They didn´t need my password, so no trust issues here. > > Thank you guys for repairing it! It safed me a lot of money! > > Greets, > Patrick **Reply from the owner:** > Repairing and satisfying our customers is always our top priority. Thank you for supporting us! :) ### ★☆☆☆☆ Marcopolo Aguilar · 2024-12-27 > Really disappointed with these scammers in AYALA CENTER CEBU Statech Repair Shop. Didn't even reach 1 year my battery was already bloated, and as you can see in the picture they only used scotch tape to hold my iphone battery! And stole the metal pieces holding the connections! Unbelievable! Charged me 1800 for it! I thought I could trust these idiots because they're inside the mall working, turns out they're a SCAM! please reconsider if you guys are looking for repair shop DON'T CONSIDER THESE SCAMMERS. **Reply from the owner:** > Good afternoon sir Marcopolo, > Hi sir Can u visit our shop to check your unit. Thank you ### ★★★★★ Dominic Edcel Ong · 2024-12-26 > These guys are legends! > > Macbook Air M2 got water damaged. Keyboard and trackpad no longer worked. Power mac repair quoted me 30k and a 2 month-wait. I went to Statech. They quoted me less than P5,000.00 to repair, and took them only 2 hours! **Reply from the owner:** > We are glad to help our customers as fast and at a low price. Thank you again for trusting us! ### ★★★★★ Ken R · 2024-11-01 > These guys know what they are doing. It can't always be fixed, but if it can these guys get it done. **Reply from the owner:** > Hi Ken R, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ RG VLOG TV · 2024-10-16 > Tech is good. He is really recommended guys if you have cebu and you have problems with your laptop. Please visit them. They will help you and give you good and fair price <3 **Reply from the owner:** > Hi RG, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ PACO MARY MARJORIE · 2024-09-29 > (rating only, no text) **Reply from the owner:** > Hi Mary, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Mark Anthony James “Mark AJ” Alian · 2024-09-08 > (rating only, no text) **Reply from the owner:** > Hi Mark, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Athena Dominique Bandala · 2024-09-06 > I got an issue with the wiring of my charger and urgently needed it repaired. Statech did not disappoint and their service is very fast! Staff is also accommodating and helpful. Would 100% recommend! **Reply from the owner:** > Glad we were able to fix your charger fast, we also have new chargers available in case you want to have a backup one for the office and one for the house. Again, Thanks for the 5 ⭐️ ### ★★★★★ Josh Z · 2024-08-14 > (rating only, no text) **Reply from the owner:** > Hi Josh, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★☆ BEE'S NEW LIFE采蜜美地 · 2024-08-08 > They were efficient, checking the machine on the spot, identifying the cause, providing a quote, and estimating the time needed. The price seemed a bit high. The open-plan store was slightly noisy. **Reply from the owner:** > Hi BEE'S NEW LIFE , thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Thomas Symann · 2024-08-06 > Professional service. Very happy with it. I had my MacBook cleaned inside here. It was overheating after using it for 4 years. The employee tested my device first properly to see the current condition. Quick look inside showed all the dust. Picked up after 1,5 hours. At home the device was not overheating anymore, the fans keeped quite. Will came back again! **Reply from the owner:** > Thank you for the kind review, Thomas. We’re glad our testing and internal cleaning resolved the overheating and made the fans much quieter, and that the quick 1.5-hour turnaround worked for you. Our team takes pride in thorough diagnostics and fast service, and we’re happy to help again whenever you need it. ### ★★★★★ John Michael Sarol · 2024-07-15 > (rating only, no text) **Reply from the owner:** > Hi Sir John, thank you for the 5-star review! 🌟 We're thrilled to have been of help with your laptop. It's fantastic to hear that our technician resolved the issue quickly, and your laptop is back in action. If you ever need assistance again or want to share more details about your experience, feel free to reach out. Your feedback means the world to us! 🚀 ### ★★★★★ John Michael Sarol · 2024-07-15 > (rating only, no text) **Reply from the owner:** > Hi John, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★☆☆☆☆ Alna Moju · 2024-07-09 > (rating only, no text) **Reply from the owner:** > Alna, we're sorry to see a one-star rating and apologize for any poor experience you had. We take concerns seriously and want to make this right; please contact our customer service team by phone, email, or direct message so we can address the issue and provide a resolution. You may also visit our location and ask for the manager on duty for immediate assistance. We appreciate the opportunity to improve and hope to restore your confidence in us. ### ★☆☆☆☆ Samantha Jule Ebarle · 2024-07-08 > (rating only, no text) **Reply from the owner:** > We're very sorry to see your 1-star rating and apologize for any poor experience. We take feedback seriously and want to make this right for you. Please contact our customer service team by phone, email, or in person so we can assist you promptly. Thank you for bringing this to our attention. ### ★☆☆☆☆ Gabrielle Marie Gentallan · 2024-07-08 > (rating only, no text) **Reply from the owner:** > Gabrielle, I'm sorry to see you had a poor experience and appreciate you bringing this to our attention. We'd like to make this right—please contact our customer service team at your convenience so we can assist and resolve the issue. We take all feedback seriously and will use yours to improve our services. Thank you for your feedback. ### ★☆☆☆☆ Zachary Juyo · 2024-07-08 > (rating only, no text) **Reply from the owner:** > Zachary, I'm sorry we fell short of your expectations and appreciate you taking the time to rate us. We would like to make this right; please contact our customer service team through the Contact Us page on our website or by calling the phone number listed there so we can address the issue promptly. Thank you for the feedback. ### ★☆☆☆☆ Jowi · 2024-07-08 > (rating only, no text) **Reply from the owner:** > We're sorry your experience fell short of expectations. Please contact us at your convenience through our store or support channels so we can learn more and make it right. We value your feedback and hope to resolve this quickly. ### ★☆☆☆☆ Tyrah Montinola · 2024-07-08 > (rating only, no text) **Reply from the owner:** > Tyrah, I'm very sorry we fell short of your expectations and truly appreciate you taking the time to rate us. We want to make this right; please contact our customer service team by phone or email so we can resolve this promptly. Thank you for your feedback, and we are committed to improving. ### ★☆☆☆☆ Marianne Alloso · 2024-07-08 > (rating only, no text) **Reply from the owner:** > Marianne, I'm sorry to see your 1-star rating and apologize that we fell short of your expectations. We want to make this right—please contact our customer support team through our website or app so we can assist promptly. Thank you for bringing this to our attention. ### ★☆☆☆☆ Julia Adlawan · 2024-07-03 > (rating only, no text) **Reply from the owner:** > We’re sorry to see you rated us one star and apologize for any frustration you experienced. We value your feedback and would like to make this right—please reach out with details through our website or send us a direct message so our team can resolve this promptly. Thank you for bringing this to our attention. ### ★☆☆☆☆ Matthew Impas · 2024-07-02 > I recently had my LCD screen replaced at this branch. However, the replacement proved to be defective as my screen unexpectedly turned black after just 2 days of use (It didn’t fall nor had any scratches on the screen). I went back to the store within the 7-day warranty period, but was informed by the attendant from the stall that he could not accept the return and process the warranty because I had removed the protective plastic cover from the screen. I was not informed beforehand that removing the plastic cover would void the warranty, and it was the attendant himself who asked me if I wanted it removed without disclosing this risk if I take it off. What really infuriates me the most is that the attendant kept saying that he couldn’t do anything about it anymore. Really bad experience and I feel scammed. **Reply from the owner:** > We’re very sorry to hear about this and understand how frustrating it must be. You should have been told if removing the protective film affected the warranty, and the attendant should not have refused to help or left you feeling scammed. Please return to the branch with your receipt and device and ask to speak with the store manager so we can inspect the unit, review the warranty terms, and arrange a repair or replacement if the defect is confirmed. We will also review this incident with the staff involved and reinforce training on clearly communicating warranty policies. ### ★☆☆☆☆ Keisha Impas · 2024-06-26 > (rating only, no text) **Reply from the owner:** > We’re very sorry to see this 1-star rating and regret that your experience did not meet expectations. We would appreciate the chance to make this right — please contact our customer service team through the phone number or email listed on our website so we can address your concerns promptly. Thank you for bringing this to our attention; we’re committed to improving. ### ★★★★★ Angelo Rosillosa · 2024-06-20 > (rating only, no text) **Reply from the owner:** > Thank you, Gelo, for the 5-star review! We're thrilled you had a great experience and truly appreciate your support. Our team looks forward to welcoming you back soon. We're here whenever you need us. ### ★★★★★ 나비 · 2024-05-26 > Great customer service. I had my iPhone 8 battery replaced. It took me just a while to have it fixed. They also fix laptops and other devices. If need ninyo rush repair sa Inyo devices I highly recommend this shop. They are very accommodating and also provide great service. Thank you, Statech!! **Reply from the owner:** > Thank you for the great review, 나비. We're glad we could quickly replace your iPhone 8 battery and accommodate your rush repair needs for phones, laptops, and other devices. We appreciate your recommendation and look forward to helping you again. ### ★★★★★ Jerry Ross · 2023-12-01 > Good people. Fair price. Fast service. Recommended. **Reply from the owner:** > Hi Jerry, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Crei Yagami · 2023-10-08 > "I had my laptop fixed today, and I want to give a big shoutout to the technician who worked on it. He quickly resolved the issue where my laptop had no display, and it turned out the only problem was the RAM. After cleaning the RAM, my laptop displayed and booted up perfectly again. His service fee was 350, but I only had 300, and he kindly accepted my payment. > > As a student, I rely heavily on my laptop for reports and essays, so having it back in working condition is a huge relief. I didn't even catch his name, but I'm extremely grateful. > > I would give him and > (Statech Repair shop)5 ⭐ and is highly recommend for repair service to anyone looking for help with computers or laptops. Whether you have issues with your laptop, desktop, or any other devices. this shop Is the best.. **Reply from the owner:** > Thank you for taking the time to share your experience! We're delighted our technician could help you get your laptop back in shape. Your satisfaction is our priority, and we're here for any future tech hiccups. If you ever catch the technician's name, let us know so we can give him the recognition he deserves. Thanks again for choosing us! 😊 ### ★★★★★ Brian Peyton · 2023-10-06 > Very quick and good repair, at fair price. So happy I found them. **Reply from the owner:** > Thank you, Brian. We're glad the repair was quick and met your expectations at a fair price. We appreciate you choosing us and are happy you found our shop. Please contact us anytime for future needs. ### ★☆☆☆☆ Matthew Ivan dela Cruz · 2023-09-23 > Very disappointed with the service. The agreement was to replace the defective part but was only "repaired". They didn't bother to inform me beforehand and only knew after carefully checking the workmanship and ask them if it was really replaced. **Reply from the owner:** > Hi Sir Matthew, I’m sorry to hear about your experience and that our technician didn’t meet the level of service we strive for. On the other hand, thank you again for taking the time to share your feedback. Just to let you know Sir, we take all reviews seriously and will use them in our continuous improvement/efforts. We already called out the attention of the technician and staffs that were involved in this matter. From what we understand, it seems there was a bit of a misunderstanding and miscommunication from our staffs. We would like to clear it up, our staffs gave you the repair cost amounting to P1,200 and they forgot to tell you the cost for the replacement service which is P1,800. The technician assumed that you wanted the repair service of your power switch that is why he gave you the last price of P1,000. Again, we are sorry about the confusion and inconvenience. ### ★★★★★ Richard Kenneth Iway · 2023-08-18 > I just had change my Phone LCD, very accommodating people and fast and affordable price..so happy with them **Reply from the owner:** > Thank you so much Sir Richard for your feedback. We truly appreciated it. ### ★★★★★ Johanna Leigh Anga · 2023-07-07 > They have no char, they are fast and professional here. > There is a receptionist who will assign you a technician. > They move quickly and I noticed that they rotate during lunch—if a tech takes a break, there is still a tech left to assist customers. > They will also FYI what will happen after checking the device like if it just needs cleaning or repair, how much is expected to be spent, etc. > Highly recommended. 💯 **Reply from the owner:** > Thank you so much Ma'am Johanna for taking time to provide a five-star rating. We're so happy to hear from you, your feedback is valued greatly. ### ★★★★★ Jhonna Natinggor · 2023-06-15 > Ms Jai was really great in assisting me and eventually getting my laptop fixed. Thank you for your wonderful service! **Reply from the owner:** > Thank you so much Ma'am Jhonna for your nice feedback with one of our technicians. We really appreciate you for giving us a five-star rating. ### ★★★★★ Lady Enchantress Garden and Travel · 2023-05-31 > Highly reccomend. Accomodating people. > Fast and they arr kind, not a sketchy and shady type of people you usually meet around. Very helpful. Thanks for assisting my laptop repair need and sharing the work around **Reply from the owner:** > Thank you so much Ms. Lady for your feedback. We truly appreciated it. ### ★★★★★ Julie Arañas · 2023-05-13 > Great service and the technicians are very accommodating ❤️❤️ **Reply from the owner:** > Hi Julie, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Angelica Rose Monares · 2023-03-22 > (rating only, no text) **Reply from the owner:** > Hi Angelica, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Rhena Arquio · 2023-03-22 > Their staff are really approachable and they accommodated us immediately! Not only that, but they also charged my friend for free because I guess it was just a minor problem of my friend's phone? We're really grateful for Statech Repair Shop, thanks a lot! **Reply from the owner:** > Thank you so much Miss Rhena for taking time to provide a five-star rating. We're so happy to hear from you, your feedback is valued greatly. ### ★★★★☆ Rupert Ambil · 2023-03-11 > Technicians are very accommodating and easy to talk to. **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon :) ### ★★★★☆ Concetta Arnao · 2023-03-10 > (rating only, no text) **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :) ### ★★★★★ Eugene Micarandayo · 2022-12-21 > Skilled technicians. Able to solve trouble 9f my laptop. **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :) ### ★★★★★ Jason Villamor · 2022-12-07 > Very professional with good customer service, Thank you Statech for accommodating me!👍Recommended for fixing any devices! **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :) ### ★★★★★ Janice Gabutin Laurenciana (nice) · 2022-12-02 > (rating only, no text) **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :) ### ★★★★★ Shibin Wilfred · 2022-11-22 > Best service and good manner too. **Reply from the owner:** > We are so grateful for your review. Thanks for sharing your rating with us and the community. :) ### ★★★★★ Anjo Perpetua · 2022-10-26 > (rating only, no text) **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :) ### ★★★★★ Rock Gementiza · 2022-09-25 > replaced my laptop's screen, took only a few hours. thanks! **Reply from the owner:** > Thank you Sir Rock for your nice feedback. ### ★★★★★ Loisan Canas · 2022-09-11 > All staff of this shop are very accommodating and approachable their service is good. > Thank you very much. > To those people who have a problem with their laptops, cp, laptop charger, laptop battery,cp battery etc. I recommend this shop.😊😊😊 **Reply from the owner:** > We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :) ### ★★★★★ Joseph David Acebedo · 2022-08-31 > (rating only, no text) **Reply from the owner:** > Thank you for your five star rating. ### ★★★★★ christopher marajay · 2022-08-31 > (rating only, no text) **Reply from the owner:** > Thank you for your five star rating. ### ★★★★★ domzit · 2022-08-31 > (rating only, no text) **Reply from the owner:** > Thank you for your five star rating. ### ★★★★★ prisco venenoso · 2022-08-31 > (rating only, no text) **Reply from the owner:** > Thank you for your five star rating. ### ★☆☆☆☆ Alex D · 2022-08-30 > Wrong diagnosis, laptop not repaired but they charged 500 peso for nothing. Checked Google and was able to fix laptop myself. Will not do business with them again. **Reply from the owner:** > Hi Mr. Alex, I’m sorry to hear about your experience and that our technician didn’t meet the level of service we strive for. On the other hand, thank you again for taking the time to share your feedback. Just to let you know Sir, we take all reviews seriously and will use them in our continuous improvement efforts. ### ★★★★★ Kimberly Mahilum · 2022-08-30 > (rating only, no text) **Reply from the owner:** > Thank you Ms. Kimberly for your five star rating. ### ★★★★★ Reynald Estose · 2022-08-30 > Good repair service and cheap macbook parts. Thank you sir Stanley **Reply from the owner:** > Thank you Sir Estose for your five star rating and for your wonderful review. ### ★★★★★ Roel Dalogdog · 2022-08-17 > Best service. Very quick and convenient computer/cellphone repair. Very reasonably priced. I highly recommend them. **Reply from the owner:** > Thank you so much Sir Roel for taking time to provide a rating. We're so happy to hear from you, your feedback is valued greatly. ### ★★★★★ Suisui · 2022-08-08 > Highly recommended! Had 2 gadgets fixed there already and on both times the service provided was superb. Had a laptop issue that the service center of the brand couldn't fix but in this store, they repaired it and was ready just the next day. > The staff are accommodating and the technicians are very competent. I am now a loyal customer. **Reply from the owner:** > Thank you so much Suisui for the feedback. We are happy to serve you. ### ★☆☆☆☆ Mary Jo Ann Apanto · 2022-07-28 > It is not recommended for people who are not good at it because when our unit arrived, it was already repaired and they had not yet fixed and reattached the cables. This is our experience at this shop. **Reply from the owner:** > Hi Ma'am, thanks for bringing this to our attention. We take your criticism very seriously, I assure you that we have taken the proper steps to ensure that the poor conduct of our customer service staff will not continue. From here forward, things will be different. ### ★★★★★ Joy Joy · 2022-07-16 > (rating only, no text) **Reply from the owner:** > Thank you Ms. Yoj for your five star rating. ### ★★★★★ Dennis Sebios · 2022-07-11 > Highly recommended repair shop. Superb customer service and expert technicians. Reasonable price too. > Special thanks to Staff Jolan and James help me fixed my problems with my laptop. Replacing damaged screen and fixed the hinge of my other laptop. **Reply from the owner:** > Thank you Sir Dennis for sharing your experience with us. We look forward to seeing you again. ### ★★★★★ Kevin Coy · 2022-07-05 > (rating only, no text) **Reply from the owner:** > Hi Sir Kevin, we really appreciate you taking the time to share your rating with us. We hope to see you again soon. ### ★★★★★ Michael Flores · 2022-06-28 > Very accommodating, Especially the owner who speaks confidently and eloquently. Best reasonable price in the market for repairs. Thats some class right there. **Reply from the owner:** > This review made our day. Thank you so much for taking the time to leave us this amazing review. ### ★★★★★ Yusuf Dy · 2022-05-31 > (rating only, no text) **Reply from the owner:** > Hi Sir Yusuf, we really appreciate you taking the time to share your rating with us. We hope to see you again soon. ### ★★★★★ Michael Müller · 2022-05-22 > Quick repair for a very good price. Thanks again guys :) **Reply from the owner:** > Thank you Sir Michael for sharing your experience with us. We look forward to seeing you again. ### ★★★★★ Ross Andrew Morga · 2022-05-21 > (rating only, no text) **Reply from the owner:** > Thank you for taking time to leave a 5 stars review Sir. We are happy to serve you. ### ★★★☆☆ Lot Quibranza · 2022-05-06 > I've been there customer for almost a decade, and the staff are still friendly. Prices are good. Replacement parts are quality. **Reply from the owner:** > Thank you so much for this review. We really appreciate you being a loyal customer. We’re here for you anytime. ### ★★★★★ Owen Beluan · 2022-04-08 > The best! Brought my dead laptop to acer service center to be repaired, only to find out it would cost me 23k for a Motherboard Replacement. > > Went directly to Statech, diagnosed in an hour with a Defective Keyboard. Replacement only cost me 3k. > > 20k Difference. 👌🏻 **Reply from the owner:** > Thank you so much Sir Owen for taking time to provide a rating. We're so happy to hear from you, your feedback is valued greatly. ### ★★★★★ Queen Yap · 2022-03-29 > I accidentally spilled coffee on my prof’s laptop. I was really nervous and thankfully this shop is really quick on responding to my queries thru their phone number and very accommodating when I got there in the shop minutes later after I messaged. > > Very responsive and accommodating shop, what a life saver~ Thanks again for fixing the laptop! **Reply from the owner:** > Hi! Thank you Miss Queen for leaving your rate and feedback with our team. We're so pleased that our team was able to resolved your issue quickly. ### ★★★★★ Alfred Pacana · 2022-03-12 > (rating only, no text) **Reply from the owner:** > Thank you so much for sharing your feedback Sir Alfred! ### ★★★★★ Jai Jai · 2022-02-26 > Best laptop repair in Cebu **Reply from the owner:** > Thank you so much for trusting our shop Ma'am/Sir ! ### ★★★★★ Angie Centino · 2022-01-19 > I had my laptop fixed here while on quarantine. They took care of everything including the transport of my unit from the place I was staying to their shop. Very satisfied with their service! Thank you so much Sir Stanley and Statech Ayala! :> **Reply from the owner:** > Thank you so much for taking the time to leave an excellent rating. ### ★★★★★ Da Real · 2022-01-16 > Good Service **Reply from the owner:** > Thank you Sir Da Real for sharing your experience with us. We look forward to seeing you again. ### ★★★★★ FC L · 2022-01-09 > (rating only, no text) **Reply from the owner:** > Thank you so much FC for the five star rating. We are happy to serve you. ### ★☆☆☆☆ Saitama The Great · 2021-12-23 > (rating only, no text) **Reply from the owner:** > We're very sorry to see your 1-star rating and regret we didn't meet your expectations. Although no details were provided, we want to make this right — please contact our customer support through our website or the phone number on your receipt so we can investigate and resolve the issue. Your feedback helps us improve, and we appreciate the opportunity to address any concerns. ### ★★★★☆ Daemon · 2021-12-16 > (rating only, no text) **Reply from the owner:** > Thank you so much Sir Nigel for the four stars rating. We are happy to serve you. ### ★☆☆☆☆ AYEEN CABILIN · 2021-12-02 > (rating only, no text) **Reply from the owner:** > Hi Ayeen, I'm very sorry to see your 1-star rating and apologize that your experience did not meet expectations. We take feedback like this seriously and will review our processes to prevent a recurrence. Please contact our customer care team using the phone number or email listed on our website so we can address this and make it right. Thank you for bringing this to our attention. ### ★★★★★ Albert Khachatourian (TiredandBored) · 2021-11-23 > (rating only, no text) **Reply from the owner:** > Thank you so much Sir Albert for the five stars rating. We are happy to serve you. ### ★★★★★ Edsel Holganza · 2021-11-22 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. We're glad that our service satisfy you. ### ★★★★★ Jayson Piaza · 2021-10-15 > Best Repair Shop in Cebu City **Reply from the owner:** > Thank you for trusting in our shop and affirmation of our Services. ### ★★★★★ Jenilyn Dumagil · 2021-10-13 > Highly recommended tech repair shop in Cebu! I had my laptop fixed the other day and the service was superb. It only took them less than an hour to fix my unit. Plus all the staff are professional and approachable . **Reply from the owner:** > Thank you so much for your review, Mam Jenilyn! We are so glad that our service team provided a great experience for you. ### ★★★★★ GoldenHorse Construction · 2021-09-25 > Best laptop repair in cebu **Reply from the owner:** > We love this kind of feedback!  It feels great to know our service is making such a positive impact to you! ### ★★★★★ terry stough · 2021-09-22 > (rating only, no text) **Reply from the owner:** > thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★★★ Gibson Armecin · 2021-08-31 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we're glad that our service satisfy you.:) ### ★★★★★ Ivory Catubig · 2021-08-16 > Amazing service with amazing Team.. keep it up guys. > > Sending regards to the owner :) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we're glad that our service satisfy you. ### ★★★★★ Larra Gimenez · 2021-08-08 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we're glad that our service satisfy you. ### ★★★★★ elvie maco · 2021-07-16 > They are very professional in handling units, Mag inform jud sila if worth it ba gasto imu unit,.. and very accommodating :) > > Thank you so much guys... **Reply from the owner:** > Thank you so much Ms. Elvie for taking the time to leave us this amazing review. We are looking forward to serve you again. ### ★★★★★ regine sayson · 2021-07-15 > If your looking Gadgets Repair Shop look for Statech 3rd Level of Emall and they have also AYALA Center and AYALA Block branch,, > > Very professional and accommodating... Worth it ang bayad nimu.. Thanks guys **Reply from the owner:** > Thank you for trusting in our shop and affirmation of our Services. ### ★★★★★ Hauoli Prints · 2021-07-15 > Very accomodating and easy to transact. Service was swift **Reply from the owner:** > Hello, thank you for your five-star evaluation. we'er glad that our service satisfy you. ### ★☆☆☆☆ Lea Madrangca · 2021-07-12 > Had my camera replacement and said camera is original but the quality is far from the original one. Indeed disappointing! I compared it to the same unit but the difference is very visible. **Reply from the owner:** > Ma'am can i ask the Job order number? and what unit is that? kai pwd rajud mi mo refund if dili ka satisfy sa quality. ### ★★★★★ Maxell Milay · 2021-07-03 > (rating only, no text) **Reply from the owner:** > Thank you for trusting in our shop and affirmation of our Services. ### ★★★★★ Paolo Panzo · 2021-06-27 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we're glad that our service satisfy you. ### ★★★★★ Verdi Natad · 2021-04-03 > Good service! Their staff is very accommodating. **Reply from the owner:** > Hello, thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★★★ Josephus Garibay · 2021-02-14 > (rating only, no text) **Reply from the owner:** > Thank you, Josephus, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon. ### ★★★★★ Jed Tito · 2021-02-03 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★☆☆ Kitty Gonzales · 2021-01-09 > (rating only, no text) **Reply from the owner:** > Thank you for taking the time to rate us, Kitty. We're sorry we didn't fully meet your expectations and appreciate the feedback. If you'd like to share more details, please contact our team so we can address any issues and improve your experience. ### ★★★★★ Mae D.B. · 2021-01-08 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★★☆ Dr. Ian Jarabelo · 2020-11-18 > (rating only, no text) **Reply from the owner:** > Thank you, Dr. Jarabelo, for the 4-star rating. We appreciate you taking the time to share your experience and are glad it was a positive one. We strive for five-star service and welcome any feedback that helps us improve. ### ★★★★★ Joseph Lapido · 2020-11-05 > (rating only, no text) **Reply from the owner:** > Thank you, Joseph, for the 5-star review! We’re thrilled you had a great experience and appreciate you taking the time to rate us. We look forward to serving you again soon. ### ★★★★☆ Ianroy Well · 2020-10-24 > They have sufficient tools and knowledge to fix your device hardware issues at a very reasonable price too. Sometimes, you can even watch how they fix your device since they'll stream it in their store's TV. ✨ **Reply from the owner:** > Thank you for trusting in our shop and affirmation of our Services. ### ★★★★★ Glen Giuffre · 2020-09-05 > Always skilled and reasonably priced, they have been my go to team for more than 6 years now. **Reply from the owner:** > Thank you Sir Glen for sharing your experience with us. We look forward to seeing you again. ### ★★★★☆ Kit Lacsamana · 2020-06-02 > (rating only, no text) **Reply from the owner:** > Thank you, Kit, for the 4-star rating — we appreciate you taking the time to share your experience. We’re glad you were pleased overall and welcome any feedback you share to help us earn all five stars next time. We look forward to serving you again soon. ### ★★★★★ Eden Montecalvo · 2020-02-17 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★★★ John Michael Lopez · 2019-12-02 > Thank you so much for repairing my CPU it was a great job. > > #TheBestRepairShop > #StatechIsTheBest **Reply from the owner:** > Thank you, John, for the kind review and for choosing us to repair your CPU. We're thrilled to hear you’re happy with the job. Your support and recommendation mean a lot to our team. If you need anything else, please reach out. ### ★★★★★ Carl Michael M. Zambo · 2019-12-02 > Thank you so much for repairing my CPU and install basic apps for photoshop **Reply from the owner:** > Thank you so much for the kind review, Carl Michael. We’re glad the CPU repair and Photoshop setup met your needs. If you need further software help or upgrades, please feel free to reach out. ### ★★★★★ May Apat · 2019-11-30 > Good customer seevice 👍👍👍👍 **Reply from the owner:** > Thank you Ms. May for your five star rating. ### ★★☆☆☆ Apollo Vacunador · 2019-10-09 > Not updating client **Reply from the owner:** > Sorry you experienced problems with client updates. We take this seriously and will investigate right away. Please contact our support team at support@ourcompany.com or 1-800-555-0123 with the account or client ID and a brief description so we can resolve it and update you within 24 hours. If you prefer, reply here with the account name and we will follow up. ### ★★★★★ Colin R · 2019-08-16 > Great service and honest **Reply from the owner:** > Thank you, Colin. We appreciate your kind words and are glad our team provided honest, great service. We look forward to serving you again. ### ★★★★★ Hideko Nagano · 2019-08-15 > (Addendum) > This is my first time requesting a computer in four years. I requested it on Saturday afternoon and was told it would take two days, but they contacted me to say they could pick it up first thing Monday morning, which was very helpful! Thank you! > > The people here are truly professional. They work efficiently and efficiently, and although they seem quiet, they have a friendly smile. I highly recommend them. This time, they even fixed a warped USB board, which I hadn't requested, and I was thrilled! 😊 > > ●Details: I requested a repair for my computer, which was damaged by a drop six months ago and has gradually started to peel around the edges of the screen (see photo). > > ●Price: 2,500 pesos > > (2019) > The person in charge repaired my computer very carefully and finished it cleanly. Thank you very much! **Reply from the owner:** > Hi Nagado, we truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable. ### ★★★★★ john paul cabague · 2019-08-08 > (rating only, no text) **Reply from the owner:** > Hello, thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★☆☆ Nicolas Weldingh · 2019-05-14 > (rating only, no text) **Reply from the owner:** > Thank you for your rating, Nicolas. We appreciate you taking the time to review us and are sorry we did not earn five stars. We welcome any feedback about how we can improve and invite you to share details via our website or by calling our customer service line so we can address your concerns. Your input helps us improve our services. ### ★★★★★ DFNW 2017 INTERVIEWS · 2019-04-29 > Go in in-person and speak with their passionate expert computer & laptop technicians. You won't regret it. **Reply from the owner:** > hank you for trusting in our shop and affirmation of our Services. ### ★★★★☆ JEBB ELO · 2019-04-22 > For computer and gadgets services they're great, just don't buy their 2nd hand charger. ### ★★★★★ Annabel Apat · 2019-04-21 > (rating only, no text) ### ★★★★★ Jezreel Barriga · 2019-04-05 > Great staff with affordable services **Reply from the owner:** > Thank you for trusting in our shop and affirmation of our Services. ### ★★★★★ G V · 2019-04-03 > Whether it works out or not in the end (mofset repair is as hardcore as it gets), this shop and the guys that work there are the real deal. Within 2 minutes of walking in we were checking the voltage of the motherboard, whereas other shops wanted 10+ days just for diagnosis and you never actually see or speak to a real technician. Fingers crossed now! **Reply from the owner:** > Hello, thank you for your five-star evaluation. we’re glad that our service satisfy you. ### ★★★★★ Ivy Gemida · 2019-01-19 > (rating only, no text) ### ★★☆☆☆ Benedict Jayeen Fernandez · 2019-01-06 > I dont know the normal price for laptop cleaning but 1200 php is no joke. They just brushed the fan and turn the screw back on and that's it. Bye 1200. ### ★★★★★ Juergen Pratsch · 2018-12-27 > Not sure if they are the cheapest repair shop, but the staff really knows what they are doing. They fixed my Dell workstation Precision 6800, brazed the melted circuit board and updated the software and the drivers for 2500, and my old HP laptop got a new life and looks like new for 600,-, recommend them🤗 **Reply from the owner:** > Hi Juergen, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ Jojo Tiongko · 2018-12-13 > Great and reliable company to repair or suggest computers and other technology related items! ### ★★★★★ Gabriel Jesus Zosa · 2018-12-06 > (rating only, no text) ### ★★★☆☆ Marlon Empuerto · 2018-12-01 > Very accomodating to its client. ### ★★★☆☆ Desiles Ugo · 2018-08-22 > My tv was broken and they found the problem. They said it will cost only 1500 pesos to repair it. I asked them if there were sure about the price, they told me yes. But in the end they asked for an extra 500 pesos that why i give only 3 stars. ### ★★★★★ Nestor Cabradilla · 2018-05-07 > (rating only, no text) ### ★★★★★ Venus Eisha Escandor · 2018-02-18 > Extremely good service way back when they repaired my then iphone4 at that time. Thank you, will definitely recommend this shop ### ★★★★★ Sanae minatozaki · 2018-01-11 > (rating only, no text) ### ★★★★★ Jamie Carmel Garana · 2017-11-10 > I had a really good experience with Statech. When my computer got a virus, I was worried as to what would happen. However, thanks to the help of the staff, I was able to backup the most important files and they were able to restore my computer back to its original condition at a very good price. If anything ever happens to my computer again, this will be the first place I go to. :) **Reply from the owner:** > Hi Jamie, thank you for the glowing review! 😊 We're thrilled to hear that you found our team good, our prices fair, and our service fast. Your recommendation means the world to us! If you ever need assistance again or have friends looking for reliable service, we're here and ready to help. Cheers to positive experiences! 🌟 ### ★★★★★ maeheart abesia · 2016-07-28 > I had a great experience with Stanley and her wife Abi..I highly recommend this Statech Repair Shop for timely and affordable service..Great service and trusted [Leave a review](https://search.google.com/local/writereview?placeid=ChIJqVJcLv2bqTMR_f3pSWx6KhA&utm_source=thanksu&utm_medium=llms) --- Page: https://statech.thanksu.org/ · All details: https://statech.thanksu.org/llms-full.txt · Page updated 2026-10-04. Hosted on ThanksU (https://thanksu.org/).